Call the 24/7 line
Call (847) 281-8626 for emergencies and for planned work. A dispatcher answers at any hour, including nights, weekends and holidays. We do not use forms or chat boxes for requests, because a phone call gets a plumber moving faster.
Calls to our line may be recorded for quality and training purposes.
What to tell the dispatcher
Having these ready speeds things up.
Your address
Street, town and any gate or access notes.
What is happening
Where the water is, what you hear and what has stopped working.
What you have done
Whether the main valve is closed or the power is off.
Your system
City water or well, sewer or septic, and the age of the house.
Our address and area
We serve Mundelein, Libertyville, Vernon Hills, Lake Zurich, Grayslake and Hawthorn Woods. If your address is nearby but not listed, call and ask.
The map below shows our location. The office is not a walk-in showroom, so call before you visit.
Where we serve
Other contacts that can help
Mundelein Public Works at 847-949-3270 handles street-side water and sewer questions. The Mundelein building office at 847-949-3283 handles permits and inspections. For a gas smell, leave the house and call your gas utility and emergency services from outside.
Common questions
The line is answered 24/7 including holidays.
No. We take requests by phone only.
Mundelein and nearby Lake County towns including Libertyville, Vernon Hills, Lake Zurich, Grayslake and Hawthorn Woods.
Leave the house and call the gas utility and emergency services from outside.
Need a plumber right now?
The line is answered 24/7. Call and a licensed plumber is dispatched.
Call (847) 281-8626